Our goal is get you out of the website support business so you can focus on serving your clients and customers. We don’t put a stop watch on your support requests, but will use the list below as a guide in accepting requests from you.

These Tasks Are IN SCOPE

  • Add Facebook Tracking Pixels
  • Backup your website
  • Change images and sliders (you provide the image)
  • Check google indexing
  • Check page size and load time
  • Clean/remove malware (30 minutes max)
  • Clean up SPAM
  • Configure DNS
  • Configure MX records
  • Configure a plugin
  • Create a child theme
  • Fix your white screen of death (30 minutes max)
  • Fix issues after a WordPress core update (30 minutes max)
  • Improve your site security
  • Improve your site speed
  • Install a caching plugin
  • Install a plugin
  • Install a favicon
  • Make changes to the header, sidebar, and other sections of the site
  • Optimize images for web
  • Prevent SPAM
  • Recommend a plugin
  • Recover a hacked site (30 minutes max)
  • Setup redirects
  • Set up email accounts
  • Solve alignment issues on page layouts
  • Tweak your CSS
  • Update a plugin
  • Update your theme
  • Update WordPress core files
  • Upload blog posts (one at a time)

These Tasks Are OUT OF SCOPE

  • Adding custom functionality to a plugin
  • Building site backlinks
  • Boost page ranks
  • Build a new website
  • Create a Google Plus business listing
  • Create page templates in LeadPages
  • Create a plugin
  • Create images
  • Configure SSL
  • Configuring a new theme
  • Design new pages or page layouts
  • Increasing site traffic
  • Make your site mobile responsive
  • Multisite support
  • Some payment gateway configurationss
  • Paid marketing
  • Recommend a theme
  • Remove theme customizations
  • Research previous theme customizations
  • Resolve WooCommerce conflict with theme
  • Set up a new theme
  • Site migration between hosts
  • Transfer a non-WP site to WordPress
  • Update customized WooCommerce
  • Update a highly customized theme
  • Website consulting
  • Working with staging sites
  • Working with sites hosted by WordPress.com

Call (888) 748-4707 to Discuss Your Hosting/Support Needs


WebsiteRelease.com is a program of Intercept Marketing, LLC, a Cincinnati-based firm specializing in turning ordinary businesses into exceptional performers since 1999.


Intercept Marketing, LLC
270 Northland Blvd.
Suite 209
Cincinnati, OH 45246

(888) 748-4707


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